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25 September 2018

Belarus to launch 24/7 call center for tourists at 2nd European Games

MINSK(BelTA) – A 24/7 call center for tourists will operate during the 2nd European Games in Belarus in 2019, BelTA learned from the press service of the Belarusian Sport and Tourism Ministry.

Special tourist packages will include tickets to sport competitions, accommodation in hotels, hostels and farmsteads, an excursion program, souvenirs and gifts, and also a public transport travel document.

Volunteers are invited to help tourists orient in the city's streets and cultural sites, and also provide assistance at the border checkpoints to persons crossing the state border of Belarus to fill out migration cards, customs declarations. According to Belarus' Deputy Sport and Tourism Minister Mikhail Portnoi, there are plans to use the help of about 6,000 volunteers. The section on the 2nd European Games is being finalized in the Minsk.Minsk mobile application.

The upcoming games are actively promoted at international tourism fairs. A video will be shot soon to showcase the tourist potential of Minsk and the upcoming games. It will be shown on Etihad Airways flights.

Shopping and catering facilities, museums and other cultural institutions will operate seven days a week during the 2nd European Games. The network of trade facilities working in the tax free system will be expanded.

This work is coupled with the preparations for the IIHF World Championship which Belarus will co-host with Latvia in 2021, the ministry stressed.

The 2nd European Games will take place in Minsk on 21-30 June 2019. Over 4,000 athletes from 50 countries will compete in about 200 medal events in 15 sports. Competitions in ten sports will be qualifiers for the 2020 Summer Olympics in Tokyo.